FlipGive

Alam Song

Vincent Chan

Player families shop and earn thousands in cash back to offset fees.

Explore FlipGive's Shop App

Frequently asked questions about the FlipGive Shop App.

How it Works - FlipGive Shop (video and FAQs)

Where is my $5 first-shop bonus?

Find your favorite brands and see how much you can earn.

Do you have a brand list?

Watch quick videos to help guide you through the site

Getting started

Fixed giveback amounts and Variable giveback amounts - what are they?

Why didn't I earn the full amount I should have for my purchase?

Am I able to submit a receipt and still get redeemed?

I forgot to shop through FlipGive

Minus amounts appearing on your weekly team update emails

My team's total went down, what's going on?

Can I use online promo codes with my purchases?

How long does it take to get my cash back?

Why aren't my earnings posted for my Team?

Pro tips and pointers to ensure you get your cash back each time.

Shop Online & Earn

Learn more about gift card types and how to best manage your GC Wallet

Explore your Gift Card Wallet

Which cards are eligible, and what if your earnings are missing

I don't see earnings for my gift card purchase

How to redeem your Tim Hortons egift card from your FG wallet or from the TH app

Tim Hortons (CA) gift card FAQ's

Esso and Mobil™ App (CA)

Esso Reloadable Gift Cards (CA)

Esso™ and Mobil™ Fuel Discount Card (CA)

Learn about the FlipGive Wallet and Redemption details

How do gift cards work?

Update your payment details to keep earning!

I received an email stating that my auto-reload failed.

How to update your payment details on an auto-reloadable gift card

Buy Digital Gift Cards & Earn

The team I referred signed up already - when do I see my bonus?

Where is my referral bonus?

Know someone else that could use FlipGive?

How does the referral program work?

Install Max - a cash back extension on your web browser to maximize your earning opportunities

How does FlipGive Max work?

Install Max on iOS - a cash back extension on your Safari browser to maximize your earning opportunities

How does FlipGive Max for iOS work?

Other Ways To Earn

Click here to read more on some easy to-do steps!

Easy ways to jump-start your team

Three ways to give great ideas and keep earning

How to get the team shopping

Earn even more for your team with group orders and sales

What is TeamBuy and how does it work?

Engaging Your Team To Shop

Do I need to keep track of my earnings for my tax return?

Fees

I need these funds released to be included in my Payout

Pending funds - what are they?

Submit your team's payout info for approval and submitting a payout request

Payouts

Season over or your team's closed? Access your Personal Account and continue earning for family essentials!

Personal Account - What is it?

How do I withdraw or access funds on my Personal Account?

Payouts the funds earned on your Personal Account

How do I transfer funds from my Personal account to a team?

Can I transfer my Personal Account funds to multiple Teams?

Do I need a minimum balance before transferring my Personal Account to another Team?

Get a head start and earn on your Personal Account

Exploring your Personal Account

Watch a video to learn more about your Personal Account

How it works - Personal Account (video and FAQs)

Find answers and get help from Intercom Support and Community Experts

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