How do I receive my money/get paid?

Steps on how to submit and request your team's payout

Alam Song avatar
Written by Alam Song
Updated over a week ago

Once your team is ready to withdraw the funds, your FlipGive team captain or co-captain can start the payout process in 2 simple steps:

Step 1: Submit your team's Payout Info

From the Funds tab > click on Payouts > click on the Payout button and fill out the form on the next page

Tell us how you'd like to receive your team's funds:

Payout Method

Which payout is best for me?

How long does it take to receive a payout?

Bank Transfer

A quick and easy team favorite. Link your team's bank account and we'll deposit your withdrawal directly into your account.

After approval, the funds will be processed and deposited into your account 3-5 business days after your payout request has been submitted.

Check by postage mail

Some teams prefer a good old paper check. Tell us where you'd like the check sent and we'll make it via post.

After approval, you will receive your check 10-15 business days after the payout request has been submitted (tracking not available).

After you enter your team's mailing address, you'll be presented with two payout methods:

1) Request Payout Upon Approval

This option is available for teams that have earned over $100 at the time of payout info submission. It's a great option for those who want to skip the step of having to request a payout at a later time and automatically submit the payout request upon approval. Once you 'Confirm Payout' and get approved, you'll also receive a confirmation email that your payout can now be requested.

2) Request Payout Later

If your team is just starting out and hasn't yet earned $100, this is a great option for captains to get a head start and simply submit their team's payout information. Once you receive the approval confirmation email and have over $100 in available funds, you can return to your Funds tab at a later time and request a payout when you're ready.

Confirm Payout

Once you've filled out all the details, click on Confirm Payout to finalize the submission. We'll send you a confirmation email with the subject line 'Your payout information has been submitted.'
**Double-check your Spam/Junk folder if you do not see it in your main inbox

Once you've finished this step, our Customer Support Team will review the information within 5-7 business days. During or after this time, changes can be made at any time on this page by clicking on 'Edit'.
**Note that any time you make changes to the payout info, it will be placed back in the queue for review

Once your Payout Info is approved, you'll receive an approval confirmation email from FlipGive:

Step 2: Requesting a payout for available funds

Minimum $100 balance required for payout requests:

After your team's payment info has been approved, your team must have over $100 in available funds in order to submit a payout request. You'll see on your payout page that any available funds less than $100 cannot be withdrawn.

Visit your team's Funds tab > Payouts > Payout. Next, review the approved payout info and click on 'Request available funds'.

Once you've requested a payout, you'll receive a confirmation email with the subject line 'Your payout request has been submitted!' detailing the payout.

And lastly, once your payout has been processed, you'll receive one final confirmation from our team letting you know that the funds are on the way!

Some things to keep in mind:

Always review your payout information:

After approval, review the payout details to ensure it's correct before clicking the 'Payout' button. There is a $40 stop payment fee for requests to cancel or reissue payout requests via check once it's already been processed. If changes need to be made to your payout information immediately after you've initiated a check payout request, we kindly ask that you contact [email protected] to avoid any fees.

Processed bank transfers cannot be canceled or reversed

Payouts made via bank transfers cannot be reversed. Unlike checks, once your funds have been deposited into a bank account, they cannot be canceled. Changes to banking information will only be permitted if a bank transfer is unsuccessful, please contact [email protected] for assistance.

How come only a portion of my earned funds is available for a payout request - what are pending funds?

There is a 30-day hold placed on all online shopping transactions made through FlipGive before they are released for payouts. Once the 30-day hold is released, the pending funds will become available for a payout. To learn more, click here.

If you have any questions or concerns regarding your team’s payment, please contact our support team at [email protected], or give us a call at 1-855-583-2510.

Other related articles:

Did this answer your question?