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How do I make changes to the Payout information?

Make changes to your team's Payout info at any time

Alam Song avatar
Written by Alam Song
Updated over 7 months ago

If you need to make changes to your team's payout info after it's been approved, you can resubmit your team's Payout info at any time.

  • Changes to Payout info must always be made before a Payout request is submitted.

  • If you've already submitted a Payout request, the newly submitted Payout info will only reflect on future payouts. To update Payout info on a pending Payout request, please contact [email protected].


To get started, click on your team's name on the top left corner of the home page.

From your Team Dashboard > Select the Payouts tab > click on Request Payout

3. Next, on the Payout Info page, click on 'Edit' and make any changes on the Setup Payout page.

4. Click on 'Continue' where you can also edit a previously selected Payout Method

5. Lastly, click on 'Continue' to save the changes. Your newly submitted Payout submission will be placed in the queue for approval.


Reviewing your team's Payout information:

After you submit your changes for approval, please review the Payout information one last time before clicking the 'Confirm Payout' button. Please note that there is a $40 fee for 'stop payments' applied to any requests to cancel or reissue a processed Payout requested for checks. If changes need to be made to your payout information after you have initiated a check withdrawal request and before it's been processed, please contact [email protected].


Processed Bank Transfers cannot be canceled:

Once a payment is made via bank transfer, it cannot be canceled. Unlike checks, once the funds have been deposited into a bank account, they cannot be canceled. Changes to banking information will only be allowed if a bank transfer is unsuccessful. If you encounter any issues, please contact [email protected] for further assistance.

Other related articles: How do I receive my money/get paid?

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