To prevent fraud, there is a locked 14-day holding period to account for return periods and exchanges that may occur after a purchase has been made.

The 14-day holding period will need to pass in order to:

  • Having pending funds released to the withdrawal amount
  • Transfer pending funds from a Persona Account to a Team

**This holding period is extended to 30-60 days during the Holiday season from November 1st-February 29th

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