We get it, FlipGive isn't for everyone. Before you delete your account, you'll need to check a few things.
BEFORE YOU DELETE YOUR ACCOUNT
Make sure you are not the captain of any running teams
You do not have any active team banking accounts
You'll be prompted to close/reassign ownership of the team and close your team bank account before you can delete your account successfully.
UPON DELETING YOUR ACCOUNT
You will forfeit any outstanding funds in your personal account
You lose access to your FlipGive wallet (all gift cards remaining in your FlipGive wallet will be erased). **Please ensure you save a copy of any gift card(s) with remaining balances).
Next, transfer any outstanding funds on a personal account to an active team and make sure you copy any gift card codes that still have a balance.
Once you're ready, simply go to "User Settings" located under the account menu on the top right navigation. Scroll to the bottom of the page and you will see a section that looks like this
Under the Delete Account section, type the word "DELETE" and a delete confirmation button will appear for you to delete your account.
You'll be logged out of the website/app immediately, will no longer be able to log in via your email/password, and will cease to receive any emails/communications from FlipGive.
Can I reopen an account after it's been closed?
No, once your account's been closed, your data is deleted from our records. We kindly ask that you Sign Up on www.flipgive.com and create a new account. Thanks for being with us, we hope to see you soon!
Any other questions?
FlipGive's Support team and Team Funding Coaches are always available to help answer any additional questions you might have. Contact us by phone at 1-855-583-2510 or by email at [email protected],