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Team Account Migration: FlipGive to RaiseRight (US Users)

Details on the Team Account updates and migration to the RaiseRight platform for US-based users.

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Written by Vincent Chan
Updated yesterday

Read more about RaiseRight's acquisition of FlipGive here.


Recent changes to your FlipGive Team Account

As of November 7, 2025, FlipGive Team Captains will be prompted to move their team(s) to RaiseRight when they use FlipGive. While users can continue to use FlipGive to shop and earn for the time being, we strongly recommend transitioning to RaiseRight now to take advantage of RaiseRight's higher earning percentages, more brands, and additional ways to earn, just in time for the holidays. You can see more of RaiseRight's benefits here.

How does the process work?

As a FlipGive Team Captain, you will begin receiving emails and seeing prompts in your FlipGive dashboard, encouraging you to transition your team to RaiseRight. Depending on how your FlipGive Team is currently set up, the process may be mostly automatic, or may require a few simple steps:

1. If your FlipGive Team already has approved banking details.

Follow the prompts to accept RaiseRight terms and conditions, and allow the transfer of details to have your RaiseRight Team Account automatically set up for you. Once your RaiseRight Team Account is set up, your team members will also be notified and prompted to create their individual accounts.

2. If your FlipGive Team does not have approved banking details.

You will receive an email from RaiseRight asking you to provide your banking details to set up your new RaiseRight Team Account. Once you've added the appropriate information, your new RaiseRight Team Account will be set up and ready to use. You will then need to invite your team members to the new RaiseRight Team Account so they can create their individual accounts.

If you have any questions about the RaiseRight Team Account set-up process, RaiseRight is proud to offer live, U.S.-based customer support, plus a dedicated New Enrollment Team. Their support team has over 30 years of experience, and many of them have managed fundraising programs just like yours!

  • You can reach RaiseRight support by email, phone, or live chat during business hours Monday to Thursday, 8 am-4:30 pm ET, and Friday, 8 am-4 pm ET:

  • Phone: 1-800-727-4715 (Option 4)

  • Email: [email protected] for Customer Support Team

  • Email: [email protected] for New Enrollment Team

And as always, if you have any questions for us on the FlipGive Team, you can reach us at [email protected].


FAQs

Do I need to create a team at RaiseRight to continue fundraising? 

Yes, you’ll need to create an organization (team) with RaiseRight to continue earning funds. FlipGive teams will eventually be discontinued, so we highly encourage you to transition to the RaiseRight platform to take advantage of more ways to earn, better earning rates, and more comprehensive support at every step.

How long does the automatic setup process take?

If your FlipGive Team Account already has approved banking information and you've followed the prompts to automatically set up your new RaiseRight Team Account, it will take up to 24 hours for your new RaiseRight Team Account to be set up and ready to use.

Will our team’s earnings transfer over to RaiseRight? 

No, earnings will not transfer from FlipGive to RaiseRight. If your team has more than $100 in earnings, you can request a payout through your FlipGive account at any time, but we recommend waiting until all pending earnings are processed before requesting a payout.

We're also working on an updated payout option for teams who have set up a RaiseRight account and have less than $100 in earnings. We will share more details once available.

Will my team members automatically migrate to RaiseRight? 

No, team members do not automatically migrate to RaiseRight but inviting them is easy. Once your new organization (Team Account) is set up on RaiseRight, you can use invitation tools (link, QR code, text, or email) to share your unique enrollment code. Team members (participants) can then create their account on the RaiseRight mobile app or website. They’ll also see prompts on their FlipGive accounts to assist them in joining your new organization on RaiseRight.

What does this mean for my FlipGive account?

You’ll continue to have access to your wallet, gift cards, and shopping experience on FlipGive throughout the duration of 2025. Starting in 2026, we will begin the process of discontinuing U.S. FlipGive teams. We will send out several reminders so you have time to take appropriate action.

Are there fees associated with using RaiseRight? 

Yes, nominal fees apply when purchasing gift cards and will vary based on payment method and shipping choice (for physical gift cards).

Participants (team members) can choose to pay for orders with a linked bank account ($0.29 flat fee* per transaction), debit card (1% fee per transaction), or credit card (3% fee per transaction). However, RaiseRight's higher earning rates often offset these fees.

Here’s an example of how earnings compare between FlipGive and RaiseRight, even when factoring in RaiseRight’s fees:

When you buy a $50 Dick’s Sporting Goods eGift Card on FlipGive, you earn 2% back, or $1. On RaiseRight, that same $50 gift card earns 8% back, or $4. Even if you pay with a credit card (the highest payment type fee at 3%), you’d still take home $2.50, or 2.5x more than FlipGive. And if you pay with a debit card (1% fee) or a linked bank account ($0.29 flat fee*), your earnings go even higher.

*$0.79 flat fee for organizations (teams) without banking information.

How are earnings paid out with RaiseRight?

RaiseRight distributes earnings in two ways based on how your program is set up:

  • Organizations (teams) with banking information (strongly recommended, most popular): Receive automatic monthly payouts (deposited to your team’s bank account) if monthly accumulated earnings total $20 or more.

  • Organizations (teams) without banking information: Receive quarterly payouts (distributed as a check via U.S. mail) if the accumulated earnings total $20 or more.

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