If you haven't seen the earnings for a purchase you made through FlipGive, we want to hear about it! We only get paid when you get paid, so we work hard to keep our retailers accountable - maximizing your earnings in the process.

Finding 'My Activity'

You can see all your visits (whether you've made a purchase or not) on the 'My Activity' section of the corner menu. This is where we track all the brands you visited from FlipGive. This can be found on your Account menu at the top right corner as seen below:

Finding Your Visit

Woohoo! We've arrived at your My Activity page. From here, you'll have 2 filtered views to review your activities:

  1. Earnings - this is where you'll see a list of all the cash back you earned for purchases for all your FlipGive accounts.

  2. All Shopping Trips - this is you will find every you've made for online shopping, gift card purchases, and in-store shopping (US only) - even the ones where you didn't buy anything. Think of it as the browser history of your FlipGive account. You can submit a claim if there are missing earnings (you remember buying something, but it's not showing up).

Confirm your information

We need your receipt to claim your cash back from the retailer, but the first step will be to make sure you have the right visit: the first screen will have details for you to confirm.

Send us your order confirmation

On the next screen you can provide the order number and subtotal (price before taxes and after discounts). You will also have an e-mail to send the order confirmation e-mail to - we'll need this to process your claim.

After you've forwarded your order e-mail, you can click :

After that, the system will check the inbox.

This will keep spinning until your e-mail is received.
When the e-mail arrives, the button will change to Submit Claim.

All done!

It will take up to two days to review your claim. We will be in touch via e-mail with our response or any questions we have.

Psst! Here are some tips to avoid missing transactions.

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