Missing eGift card orders

eGift cards are generally automatically delivered to your Wallet within seconds of completing your purchase. In some cases, an eGift card may take a few minutes to appear in your Wallet. If you don’t see an eGift card you just purchased in your Wallet, try refreshing it after a few minutes, or closing and re-launching the app.

If your eGift card is still missing, visit Account > Order History > Gift Cards to see if your order is pending.

You will also receive an email confirming your order or explaining why it may your eGift is not available for use. If you continue to experience issues, please contact our Customer Support team.