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How to tie your earnings deposits with earnings from participant orders

To confirm that your organization’s earnings deposit amount matches earnings from participant orders, log in to your Coordinator Dasbhoard and navigate to Reports > All Reports. Then follow the steps below:  

  1. Start by running the Monthly Deposit Slip report to view your organization's deposit for earnings from participants’ eGift card and online shopping orders.
  2. On the Reports Selection page, enter the payout date range, select an output format, and click Run Report.
  3. Confirm that the total expected earnings deposit (found at the bottom of the report) matches the amount deposited to your organization’s bank account.  

Next, follow these steps to tie the total expected earnings amount with participant orders: 

  1. Run the Order History by Participant report.
  2. Filter Payment Type by Online Payment.
  3. Filter Product Type (Gift Cards and/or Shop Online).
  4. Enter the same payout range you used for the Monthly Deposit Slip report, select an output format, and click Run Report.
  5. Confirm that your organization’s deposits from the Monthly Deposit Slip report match the expected earnings amount found in the Order History by Participant report.

Please note: The Earned Date listed for online earnings represents the date the earnings were received, and does not reflect the date the transaction took place.