Depending on the type of inquiry, please use the support numbers listed below:

Types of Inquiries

Examples

Who to contact

Contact # or email

Card related inquiries (including card activation, PIN setup, fraud claims, and card disputes)

“My card is lost or stolen.”

“I want to dispute a card transaction.”

VISA

1-833-333-0417

Account related inquiries

“How do I see my account balance?”

“What is the status of my application?”

"I lost my FlipGive banking card, I'd like a replacement card"

FlipGive's Customer Support Team

1-855-583-2510 or email [email protected]

Finance related inquiries

“I made a transfer but it’s not in my account.”

“I believe there is a fraudulent ACH on my account.”

FlipGive's Customer Support Team

1-855-583-2510 or email [email protected]

For all other general inquiries related to the FlipGive app or website, we kindly ask that you reach out to our support team at 1-855-583-2510 or email [email protected].

Thank you!

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