Depending on the type of inquiry, please use the support numbers listed below:
Types of Inquiries | Examples | Who to contact | Contact # or email |
Card related inquiries (including card activation, PIN setup, fraud claims, and card disputes) | “My card is lost or stolen.” “I want to dispute a card transaction.” | VISA | 1-833-333-0417 |
Account related inquiries | “How do I see my account balance?”
“What is the status of my application?” | FlipGive's Customer Support Team | 1-855-583-2510 or email Saturday-Sunday 9am-5pm EST |
Finance related inquiries | “I made a transfer but it’s not in my account.”
“I believe there is a fraudulent ACH on my account.” | FlipGive's Customer Support Team | 1-855-583-2510 or email Saturday-Sunday 9am-5pm EST |
For all other general inquiries related to the FlipGive app or website, we kindly ask that you reach out to our support team at 1-855-583-2510 or email [email protected].
Other Banking App related FAQs