Before we start, please note that only the Team Captain has acccess to close, reopen or delete the Team,

Are you not the original owner, but want to manage the team page or change ownership? Click here.

Closing/Reactivating your team

Why might someone decide to close their team? You'll most likely use this functionality if your season has ended or if you want to temporarily close your team until next season.

Step 1: Ensure you're logged in, click on the More tab

Step 2: Click on the Edit Team Settings option

Step 3: Scroll all the way down to the bottom of the page where you'll see either the Close or Reopen option, depending on your team's current status.

  • If you decide to close your team, you can revisit this page again to reopen it at any time.

*Please note, temporarily closing your accounts will not unsubscribe you from receiving promotional emails. To unsubscribe, click here.

I'm on my Personal Account and want to reopen an existing team

When switching between teams, or from your Personal Account to a team and vice versa, click on the Team Switcher at the top left corner of your page. This will take you to a page listing several options:

  1. Running Teams
  2. Closed Teams
  3. Personal Account
  4. Option to Join an Existing Team
  5. Option to Create New Team

Closed Teams are listed very last, find the closed team you're looking to reopen, and simply follow the same steps listed above.

How do I delete my team?

'Delete' refers to removing the team from FlipGive completely. This means the team is no longer visible or searchable on the FlipGive website. Sometimes fundraising campaigns are for a single-use, and that's fine.

  • Write into [email protected], message us using the chat icon that you see in the bottom right corner of your screen, or call our Customer Support Team at tel:1-855-583-2510.

If you do decide to leave us, thank you for shopping with FlipGive. We'll miss you, come back soon! 😄

Did this answer your question?